All Your Questions - Answered.

Slot Drain Post Sale FAQ

Have a question about your drain? Check out this handy list of commonly asked questions and answers!

 

Q.   How do i clean the drain?

A. We provide specialized cleaning tools in order to get your drain completely clean. This video covers how to use them to make sure your drain stays spotless.

 

Q.   DO I NEED TO BUY A CATCH BASIN?

A. Although our drains can be designed without the need for a catch basin, they are definitely recommended. Catch basins and strainer baskets make the cleaning process simpler and more efficient by catching solid materials, as well as things that may have been accidentally lost in the drains such as keys or rings.

 

Q.   Can I drive my forklift over it?

A. Many of our drains are heavy duty forklift rated! Check out this handy chart to figure out your drains load rating:

 

Q.   How do i install the drain?

A. We have a whole page full of installation resources! If you have any questions not covered on the page, please reach out to your Customer Support Agent.

 

Q.   do i leave the tabs in the drain?

A. It depends on the type of drain. Please refer to this chart as to whether your tabs are meant to be removed or not:

 

Q.   DOES THE SLOT DRAIN COME WITH EVERYTHING I NEED TO INSTALL IT MYSELF?
A. Yes, slot drains will come with all the hardware needed for installation. The drain bodies come pre-assembled, reducing installation time. Wooden stakes are recommended for adding stability to the drain while pouring concrete, but these are not provided.